HP 5 year Next Business Day w/Defective Media Retention Service for Color Laserjet M880 MFP Managed

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

Features
– Remote problem diagnosis and support
– Onsite hardware support
– Replacement parts and materials
– Coverage window
– Onsite response time for hardware support
– Work to completion
– Escalation management
– Access to electronic support information and services
– Electronic remote monitoring and support, standard configuration